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Looking to enhance your skills in hotel front office operations? Look no further than our HRDC certified training program, CHECK-OUT AND ACCOUNT SETTLEMENT. In just 8 hours, participants will gain the knowledge and expertise to effectively handle check-out procedures, settlement processes, late check-out fees, and more.

Our comprehensive program covers a range of topics including department procedures, express check-out options, account collection strategies, and the importance of guest history files. With a focus on practical skills and real-world scenarios, participants will be equipped to handle any front office situation with confidence and efficiency.

Ready to take your hospitality career to the next level? Request a quote today to learn more about how our CHECK-OUT AND ACCOUNT SETTLEMENT training program can benefit you and your team. Don't miss this opportunity to enhance your skills and excel in the fast-paced world of hotel front office operations.
Learning Objectives

1. Master Check-Out Procedures
2. Handle Settlement Processes
3. Manage Late Check-Out Fees
4. Implement Department Procedures
5. Develop Account Collection Strategies
6. Utilize Guest History Files

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 Day; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Check-Out Efficiency
2. Accurate Billing and Settlement
3. Effective Communication of Policies
4. Coordination and Collaboration
5. Account Collection and Management
6. Guest Relationship Management