Effective Communication @ Workplace

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Looking to enhance communication skills in the workplace? Look no further than our HRDC certified training program, Effective Communication @ Workplace. Our program, offered by HIKMAT ALMARIFAH CONSULTING SDN. BHD. in Malaysia, is designed to help employees improve their communication abilities, leading to better collaboration, productivity, and overall success within the organization.

With a focus on both verbal and non-verbal communication techniques, participants will learn how to effectively convey their thoughts and ideas, resolve conflicts, and build strong relationships with colleagues. Our experienced trainers will provide practical tips and strategies that can be immediately implemented in the workplace. Request a quote today to learn more about how our Effective Communication @ Workplace training program can benefit your team and organization.
Learning Objectives

1. Understand the importance of effective communication in the workplace: Participants will learn the impact of clear and concise communication on team dynamics, productivity, and overall success of the organization. They will gain an understanding of how effective communication can lead to better collaboration, problem-solving, and decision-making.

2. Develop active listening skills: Participants will learn how to actively listen to their colleagues, supervisors, and clients in order to fully understand their perspectives and needs. They will practice techniques such as paraphrasing, asking clarifying questions, and summarizing to ensure that they are truly hearing and comprehending the messages being conveyed.

3. Enhance verbal and nonverbal communication skills: Participants will learn how to improve their verbal communication skills by using language that is clear, respectful, and appropriate for different audiences. They will also learn how to enhance their nonverbal communication through body language, facial expressions, and tone of voice. By mastering both verbal and nonverbal communication, participants will be able to convey their messages.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 to 2 days; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Active listening
2. Clear articulation
3. Empathetic response