HANDLING CUSTOMER COMPLAINTS

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Looking to enhance your customer service skills? Join us for a one day training program on HANDLING CUSTOMER COMPLAINTS by DHS Hospitality Academy in Malaysia. Our expert trainers will guide you through effective strategies and techniques to handle customer complaints with professionalism and efficiency. Gain valuable insights on how to turn unhappy customers into loyal advocates for your business.

This training program is in association with the School of Professional Executive Education Development (SPEED) by ASIA e University. Request a quote today to learn more about how this program can benefit you and your team in delivering exceptional customer service.
Learning Objectives
Content Delivery Method

Physical

HRD Corp Certified Course

Yes

Duration and Language

1 Day; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed