HOUSEKEEPING QUALITY GUESTROOM CLEANING

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Elevate your housekeeping staff's skills with our one day training program on Housekeeping Quality Guestroom Cleaning.

This comprehensive course covers everything from effective cleaning techniques to maintaining high standards of cleanliness in guest rooms. Our experienced trainers will provide hands-on training and practical tips to ensure your staff can deliver exceptional service to your guests. This training program is designed to enhance the efficiency and effectiveness of your housekeeping team, ultimately leading to improved guest satisfaction and loyalty.

This training program is in association with the School of Professional Executive Education Development (SPEED) by ASIA e University. Request a quote today to learn more about how our Housekeeping Quality Guestroom Cleaning training program can benefit your hospitality business in Malaysia. Contact DHS Hospitality Academy now to secure your spot and invest in the professional development of your housekeeping staff.

Learning Objectives

Upon completion of the course, the participants will be able to understand:

1. How to arrange a trolley
2. How to read the room occupancy list
3. What to do first when entering a guest room
4. The S.O.P. of making up bed
5. The S.O.P. of cleaning up the bathroom

Content Delivery Method

Physical

HRD Corp Certified Course

Yes

Duration and Language

1 Day; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Ensure the housekeeping cart or trolley is positioned correctly for efficiency and accessibility.
2. In occupied rooms, respect guest belongings, avoiding disturbance of their personal items.
3. Utilize cleaning supplies like feather dusters, dry cloths, furniture polish, window cleaner, and ashtrays for thorough cleaning.
4. In bedrooms, replace bed linens, pillowcases, bedspreads, and manage soiled linen appropriately.
5. In bathrooms, replace used towels, clean the toilet bowl, vanity counter, mirror, bathtub, and floors, and apply air freshener.
6. Replace and re-arrange hotel amenities for guest convenience and satisfaction.
7. Perform vacuuming as the final step to ensure floors are clean and debris-free.