Key Account Management

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Looking to enhance your sales team's performance and drive revenue growth? Look no further than our Key Account Management training program offered by VISION ALLIANCE HOLDINGS SDN. BHD. in Malaysia. This comprehensive program is designed to equip your team with the necessary skills and strategies to effectively manage key accounts, build strong relationships, and maximize opportunities for business growth.

Our expert trainers will provide practical insights and hands-on training to help your team identify key accounts, develop tailored account plans, and effectively communicate with key stakeholders. With a focus on strategic account management techniques and best practices, this program will empower your team to drive customer satisfaction, increase retention rates, and ultimately boost your bottom line. Don't miss out on this opportunity to elevate your sales team's performance and take your business to the next level with our Key Account Management training program.
Learning Objectives

1. Understand the importance of building strong relationships with key accounts in order to increase customer loyalty and retention. Participants will learn effective communication and negotiation skills to build trust and rapport with key clients.

2. Develop strategies for identifying key accounts and prioritizing them based on their potential value to the organization. Participants will learn how to analyze customer data and market trends to identify key accounts, as well as how to create customized account plans to meet the unique needs of each client.

3. Learn how to effectively manage key accounts by setting clear objectives, monitoring performance, and providing exceptional customer service. Participants will learn how to establish key performance indicators (KPIs) to track progress, address any issues or concerns promptly, and exceed customer expectations to drive long-term success and growth.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 to 2 days, English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Relationship building
2. Strategic planning
3. Communication skills