PLANNING AND ORGANIZING THE HOUSEKEEPING DEPARTMENT

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Looking to enhance your skills in planning and organizing the housekeeping department? Look no further than DHS Hospitality Academy's one day training program in Malaysia. This comprehensive course covers everything from efficient scheduling and budget management to effective team communication and guest satisfaction.

Join us for a day of hands-on learning and practical strategies that will help you optimize the operations of your housekeeping department. This training program is in association with the School of Professional Executive Education Development (SPEED) by ASIA e University.

Request a quote today to discover how our training program can benefit you and your team. Master the art of housekeeping department management with DHS Hospitality Academy.

Learning Objectives

Upon completion of the course, the participants will be able to:

1. Explain how area inventory lists and frequency schedules are used to plan the work of the housekeeping department.

2. Explain the function of performance standards and productivity standards in planning the work of the housekeeping department.

3. Explain the executive housekeeper’s role in organizing the housekeeping department.

4. Identify the basic management functions of the executive housekeeper.

Content Delivery Method

Physical

HRD Corp Certified Course

Yes

Duration and Language

1 Day; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Clarify and define the specific responsibilities of the Housekeeping Department.
2. Develop comprehensive planning for housekeeping tasks, including creating area inventory lists, setting cleaning frequency schedules, establishing performance and productivity standards, and managing equipment and supply inventory levels.
3. Organize the Housekeeping Department effectively, utilizing an organization chart, detailed task lists, and clear job descriptions for each role.
4. Highlight additional management functions of the Executive Housekeeper, such as coordinating and staffing, implementing team cleaning strategies, directing and controlling operations, and conducting evaluations to ensure high standards of cleanliness and efficiency.