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Dive into the dynamic world of travel management with DHS HOSPITALITY ACADEMY SDN. BHD.'s "Travel Management Program." This comprehensive two-day training is expertly tailored for professionals in the travel and hospitality sector. It offers an in-depth exploration of the essential skills and knowledge needed to excel in managing travel operations and customer experiences. Whether you're new to the industry or looking to refine your expertise, this program will provide you with the tools and insights necessary to navigate the complexities of travel management successfully.
Learning Objectives

1. Acquire a thorough understanding of the travel industry's structure and key components.
2. Develop skills in creating efficient and cost-effective travel plans.
3. Learn strategies for enhancing customer satisfaction and managing client expectations.
4. Gain insights into handling travel emergencies and unforeseen situations.
5. Understand the latest trends and technological advancements in travel management.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

2 Days; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Comprehensive Travel Planning and Coordination
2. Effective Customer Relationship Management
3. Crisis and Emergency Handling in Travel
4. Adoption of Latest Travel Technologies and Trends
5. Budget Management and Cost Optimization in Travel