Food Service Program

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Looking to kickstart your career in the Food Service Industry? Look no further than our HRDC certified Food Service Program. With a focus on soft skills and practical training, this 56-hour program is designed to equip you with the necessary competencies for success in Food Service Operations.

From learning about Food & Beverage Operations to mastering Food Production Principles, our program covers a range of modules to provide you with a comprehensive understanding of the industry. Upon completion, you will receive certification from the SCHOOL OF PROFESSIONAL EXECUTIVE EDUCATION DEVELOPMENT, opening up new career opportunities for you. Ready to take the first step towards a rewarding career in the Food Service Industry? Request a quote today to learn more about our training program.
Learning Objectives

1. Understand the importance of food safety and proper hygiene practices in the food service industry. Participants will learn about the potential risks associated with improper food handling, storage, and preparation, as well as the necessary steps to prevent foodborne illnesses and maintain a safe environment for both employees and customers.

2. Develop essential customer service skills to enhance the overall dining experience for guests. This includes effective communication, problem-solving, and conflict resolution techniques to handle various customer interactions professionally and efficiently. Participants will also learn how to anticipate and exceed customer expectations to build loyalty and increase customer satisfaction.

3. Gain proficiency in menu planning, food preparation, and presentation techniques to deliver high-quality dishes consistently. Participants will learn about culinary techniques, ingredient selection, portion control, and food presentation to create visually appealing and delicious meals. Additionally, they will understand the importance of menu design, pricing strategies, and menu engineering to maximize profitability and meet customer preferences.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

56 hours, English

Target Audience

Suitable for all employees with at least 2 months of working experience in food service operations.

Key Skillset Addressed

1. Food safety
2. Customer service
3. Menu planning