Customer Service Excellence
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Every organization depends on customer service. Due to rising customer expectations, delivering excellent service is no longer a choice but a necessity. When you equip your frontline staff with the skills to create a quality experience for your customers, you differentiate your organization from the competition, enhance customer satisfaction and your organization's image.
In this customer service training, you teach your staff to manage emotions and deliver professional and personalized service.
Learning Objectives
Content Delivery Method
HRD Corp Certified Course
Duration and Language
Target Audience
Key Skillset Addressed