Human Factors: Reducing Error and Influencing Behavior

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This program is aimed at managers with health and safety responsibilities, health and safety professionals and employee safety representatives. The message is that proper consideration of ‘human factors’ is a key ingredient of effective health and safety management. Human factors is a broad field and organizations may
have viewed it in the past as being too complex or difficult to do anything about.
Human error is inevitable in any complex system or process, however by understanding the factors that influence human judgment and decision making we can design systems, procedures and interfaces that
minimize mistakes and optimize performance.

By applying human factors principles, organizations can develop solutions that are optimized for human use, 
reduce problematic behaviors, improve safety, increase satisfaction, and enhance business results.
Learning Objectives

1. Explain how human error and behavior have an impact on health and safety.
2. Show how human behavior and other factors in the workplace can affect physical and mental
health.
3. Provide practical ideas on what you can do to identify, assess, and control risks arising from the
human factor.
4. Include illustrative case studies to show how other organizations have tackled different human
problems at work.

Content Delivery Method

Physical Classroom

HRD Corp Certified Course

Yes

Duration and Language

2 Days; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Managerial Skills, Communication Skills, Leadership Skills, Situational Awareness