8D Problem Solving Methodology

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8D Problem Solving is a core skill needed at various levels of an organization, especially for Team leaders and Managers. Purely capturing a lot of data but not knowing how to understand, analyze and solve problems is a common issue among industry Managers & Leaders. Having an analytical mindset equipped with the right problem-solving tools is important to manage day to day process challenges. These tools not only help to solve complicated problems, but also to identify opportunities for improvement.

Using the right problem solving and root cause analysis allows an organization to identify and resolve almost 80%-90% of process problems. This highly practical course involves participation through many exercises and learning using a hands-on problem-solving approach.

Learning Objectives

1. Solve work related problems in a systematic manner
2. Correctly use Root cause analysis Tools to solve problems
3. Able to identify and implement improvement actions
4. Learn the 8D problem solving methodology
5. Prevent problems from re-occurring
6. Work as a Team to solve problems

Content Delivery Method

Physical or Virtual Classroom

HRD Corp Certified Course


Duration and Language

2 Days; available in English and Bahasa Malaysia

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Problem Solving