Accelerate Transformation (NLP Fused)

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Employing Neuro-Linguistic Programming (NLP), this highly interactive program instills the success principles into the participants, for them to look at customer service in a different light.
Taking ownership to make the customer’s day, participants are equipped with advanced psychological techniques that enable them to connect better with their customers, get things done with effective communicate within the company, and manage the mental state better.
NLP is a proven tool for communication and emotional excellence. It has helped millions world-wide achieve their potential. Instead of focusing on foreign theories and concepts, this training emphasizes on practicality and participants will be able to immediately apply the new skills right after the training
Learning Objectives

1. Master your mental and emotional states
2. Improve relationships immediately with instant rapport strategies
3. Positively influence your outcomes and results
4. Be Effective and stay true to yourself, and be S.M.A.R.T.
5. Learn how to elicit your customer’s buying strategies, and use it to sell them ideas and solutions

Content Delivery Method

Physical Classroom

HRD Corp Certified Course


Duration and Language

1 Days available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Emotional Mastery, Rapport Building, Outcome Influence, Self-Effectiveness, Buying Strategy Elicitation