Assertive Communication: Communicate Effectively To Influence & Persuade

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Looking to enhance your communication skills and become a more persuasive and influential communicator? Look no further than our HRDC certified training program, Assertive Communication: Communicate Effectively To Influence & Persuade. Developed by WORKWISE SERVICES SDN. BHD. in Malaysia, this program is designed to help you master the art of assertive communication in both personal and professional settings.

Through this training, you will learn essential communication techniques to effectively express your thoughts and ideas, handle difficult conversations with confidence, and influence others in a positive way. Our experienced trainers will guide you through interactive sessions and practical exercises to help you build strong communication skills that will set you apart in any environment. Request a quote today to learn more about how this training program can benefit you and your team.
Learning Objectives

1. Develop an understanding of assertive communication techniques: By the end of this training program, participants will be able to identify and apply assertive communication techniques such as using "I" statements, active listening, and setting boundaries to effectively express their thoughts and feelings in a clear and respectful manner.

2. Improve conflict resolution skills: Participants will learn how to confidently navigate difficult conversations and resolve conflicts by practicing assertive communication strategies. They will gain the ability to address conflicts head-on, assert their needs and viewpoints, and work towards finding mutually beneficial solutions.

3. Enhance persuasive communication skills: Through interactive exercises and role-playing scenarios, participants will learn how to use assertive communication techniques to influence and persuade others. They will develop the ability to effectively present their ideas, negotiate effectively, and gain buy-in from others through clear and compelling communication.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 to 2 days; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Confidence
2. Clarity
3. Persuasion