Beverage Operations Program

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Unlock the art of beverage excellence with our Beverage Operations Program, HRDC-certified and meticulously crafted by DHS Hospitality Academy Sdn. Bhd. Over 56 immersive hours, dive deep into the world of beverage management, from mixology mastery to service excellence. Learn the latest trends, techniques, and industry standards from seasoned professionals, ensuring you're equipped with the skills to excel in any hospitality setting. Whether you're a budding bartender or an industry professional seeking to enhance your expertise, this program offers a comprehensive curriculum designed to elevate your craft. Join us and raise the bar in beverage operations!
Learning Objectives

1. Master Mixology Techniques
Participants will learn the fundamentals of mixology, including the art of crafting classic and contemporary cocktails. This involves understanding flavor profiles, mastering mixing techniques, and using various tools and ingredients to create balanced and innovative drinks.

2. Enhance Beverage Service Excellence
The course will cover best practices in beverage service, focusing on delivering exceptional customer experiences. Trainees will learn about proper glassware, presentation, and the importance of maintaining a high standard of service to ensure guest satisfaction.

3. Understand Beverage Management and Trends
Attendees will gain insights into effective beverage management, including inventory control, cost management, and menu design. The program also explores current industry trends, enabling participants to stay ahead of market demands and preferences.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

4-56 hours, English

Target Audience

Suitable for all employees with at least 2 months of experience in hospitality and food service industry

Key Skillset Addressed

1. Mixology and Cocktail Creation
2. Customer Service and Presentation
3. Beverage Management and Trend Analysis