Coaching & Counseling at Workplace

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Looking to enhance your coaching and counseling skills in the workplace? Look no further than Imperium Learning Centre Sdn. Bhd. in Malaysia. Our comprehensive training program is designed to equip you with the necessary tools and techniques to effectively coach and counsel your team members. Whether you are a seasoned professional or just starting out in your career, our program will help you develop the skills needed to support and guide your colleagues towards success.

Our experienced trainers will provide you with practical insights and hands-on training to help you become a more effective coach and counselor in the workplace. From active listening techniques to conflict resolution strategies, our program covers a wide range of topics to ensure you are well-equipped to handle any situation that may arise. Request a quote today to learn more about our Coaching & Counseling training program and take the first step towards becoming a more confident and skilled leader in your organization.
Learning Objectives

1. Understand the importance of coaching and counseling in the workplace: Participants will learn about the benefits of coaching and counseling in improving employee performance, resolving conflicts, and fostering a positive work environment. They will understand the differences between coaching and counseling and when each approach is most appropriate.

2. Develop effective communication and listening skills: Participants will learn how to effectively communicate with employees during coaching and counseling sessions. They will practice active listening techniques, asking open-ended questions, and providing constructive feedback. They will also learn how to give praise and recognition to motivate employees.

3. Learn how to set goals and create action plans: Participants will learn how to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals with employees during coaching sessions. They will also learn how to create action plans to help employees achieve their goals and track their progress. Participants will understand the importance of follow-up and accountability in the coaching and counseling process.

Content Delivery Method

Physical, Hybrid

HRD Corp Certified Course


Duration and Language

Up to 1 to 2 days, English

Target Audience

Suitable for all levels of employees

Key Skillset Addressed

1. Active listening
2. Building Empathy
3. Conflict resolution