Communication Skills for Workplace Success

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Looking to enhance your communication skills for workplace success? Look no further than our HRDC certified training program, Communication Skills for Workplace Success. Our comprehensive program in Malaysia is designed to help individuals improve their verbal and non-verbal communication, active listening, conflict resolution, and presentation skills.

With a focus on practical exercises and real-world scenarios, participants will gain the confidence and tools needed to effectively communicate in a professional setting. Request a quote today to learn more about how our Communication Skills for Workplace Success training program by Smart Knowledge Consultant can benefit you and your team. Let us help you unlock your full potential and excel in your career.
Learning Objectives

1. Develop effective verbal communication skills: Participants will learn how to clearly articulate their thoughts and ideas in a professional manner, using appropriate language and tone to convey their message effectively to colleagues, clients, and supervisors.

2. Enhance nonverbal communication skills: Participants will understand the importance of body language, facial expressions, and gestures in workplace communication, and learn how to use these nonverbal cues to enhance their message and build rapport with others.

3. Improve active listening skills: Participants will learn the importance of actively listening to others during conversations, meetings, and presentations, and practice techniques such as paraphrasing, summarizing, and asking clarifying questions to demonstrate their understanding and engage in meaningful dialogue with their colleagues.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

1 to 2 days; English

Target Audience

Suitable for employees at all levels

Key Skillset Addressed

1. Active listening
2. Effective feedback
3. Conflict resolution