Communication Strategies

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Looking to improve your communication skills and enhance your professional relationships? Look no further than the Communication Strategies training program offered by SMART MANAGEMENT CONSULTANCY & RESOURCES SDN. BHD. This comprehensive program is designed to help individuals effectively communicate with colleagues, clients, and stakeholders in a variety of settings.

Through a combination of interactive workshops, practical exercises, and real-world case studies, participants will learn how to craft clear and concise messages, actively listen to others, and navigate difficult conversations with confidence. By honing these essential communication skills, attendees will be better equipped to build strong relationships, resolve conflicts, and achieve their professional goals.

Don't let poor communication hold you back in your career. Reach out now for a Communication Strategies training program and take your communication skills to the next level!
Learning Objectives

1. Understand the importance of effective communication in the workplace: Participants will learn how effective communication can lead to increased productivity, better teamwork, and improved relationships with colleagues and clients. They will also understand how poor communication can lead to misunderstandings, conflict, and decreased morale.

2. Develop active listening skills: Participants will learn how to actively listen to others, ask clarifying questions, and provide feedback to ensure clear communication. They will practice techniques such as paraphrasing, summarizing, and reflecting to demonstrate their understanding of the speaker's message.

3. Enhance nonverbal communication: Participants will learn how to use body language, facial expressions, and tone of voice to enhance their communication skills. They will understand the impact of nonverbal cues on the message being conveyed and learn how to align their verbal and nonverbal communication for better understanding and rapport with others.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

1 - 2 Days; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Active listening
2. Effective questioning
3. Empathy building