Are you ready to take your guest relations skills to the next level? Look no further than our HRDC certified Concierge Skills training program. Designed to help you enhance your interpersonal skills and provide exceptional guest service, this course covers everything from quality guest service to emergency situations and reservation management.

Upon completion of this 8-hour program, you will have the confidence and knowledge to effectively interact with international and local guests, anticipate their needs, and provide them with 'extra special' service. From using front desk technology to handling emergency alarms, our training will equip you with the skills needed to excel in the hospitality industry.

Request a quote today to learn more about how our Concierge Skills training program by DHS Hospitality Academy Sdn. Bhd. can benefit you and your team. Elevate your guest relations and take your hospitality career to new heights with our comprehensive and practical course.