Crew Resource Management - Manufacturing

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To address the increasing relevance of human factors in accident prevention, NASA sponsored a workshop initially called Cockpit Resource Management in 1979. Interestingly, the first trainings were developed based on management development interventions from the private sector. Since then the scope of the training was increased to the entire aircraft crew and after a set of adjustments Crew Resource Management has become a de-facto standard in the aviation industry.
Crew Resource Management is - to the best of our knowledge - the only industry wide standard on how to address and utilize human factors in teams. 
Taking all this into consideration, manufacturers can learn from Crew Resource Management (CRM) where they face some of the challenges the aviation industry has already gone through.
Learning Objectives

1. Understanding of what are non-technical skills
2. Understanding of Human Factors
3. Understanding of Non-Technical Skills Framework
4. Understanding of Individual non-technical skills (CRM)

Content Delivery Method

Physical or Virtual Classroom

HRD Corp Certified Course


Duration and Language

2 Days; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Crisis Management, Decision Making, Communication, Team Work, Leadership