Crisis Resource Management: Healthcare

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Healthcare is a high-stakes industry that is prone to crises; this is especially true for acute care specialties such as anesthesiology and emergency medicine, in which healthcare practitioners must treat critically ill patients while facing diagnostic ambiguity, resource limitations, and numerous disruptions in chaotic work environments. 
To deliver safe and effective patient care, medical professionals must execute highly coordinated team-based strategies. Crisis resource management (CRM) refers to a set of principles dealing with cognitive and interpersonal behaviors that contribute to optimal team performance. 
Learning Objectives

1. Understanding of what are non-technical skills
2. Understanding of Human Factors
3. Understanding of what are Non-Technical Skills Framework
4. Understanding of Individual non-technical skills (CRM)

Content Delivery Method

Physical or Virtual Classroom

HRD Corp Certified Course


Duration and Language

1 Day; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Crisis Management, Decision Making, Communication, Team Work, Leadership