Development of Communication and Negotiation Skills

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Looking to enhance your communication and negotiation skills? Look no further than SURGE CONNECTION SDN. BHD.'s training program in Malaysia. Our comprehensive program is designed to help individuals develop effective communication strategies and negotiation techniques to succeed in both personal and professional settings.

With a focus on practical exercises and real-life scenarios, participants will learn how to communicate confidently, build rapport, and negotiate win-win solutions. Our experienced trainers will provide valuable insights and feedback to help you master the art of communication and negotiation. Don't miss out on this opportunity to improve your skills and advance your career. Request a quote today to learn more about our Development Of Communication and Negotiation Skills training program.
Learning Objectives

1. Understand the importance of effective communication and negotiation skills in professional and personal settings. Participants will learn how to effectively convey their ideas, thoughts, and emotions in a clear and concise manner, as well as how to actively listen and respond to others in a respectful and constructive way.

2. Develop strategies for improving communication and negotiation skills. Participants will learn various techniques for enhancing their communication and negotiation skills, such as using active listening, asking clarifying questions, and using nonverbal cues to convey messages effectively. They will also learn how to identify and address potential barriers to effective communication and negotiation.

3. Practice and apply communication and negotiation skills in real-life scenarios. Participants will have the opportunity to engage in role-playing exercises, case studies, and group discussions to practice and reinforce their newly acquired skills. By applying these skills in a safe and supportive environment, participants will gain confidence in their ability to communicate and negotiate effectively in a variety of situations.

Content Delivery Method

Physical, Hybrid

HRD Corp Certified Course


Duration and Language

1 to 2 days, English

Target Audience

Suitable for all levels of employees

Key Skillset Addressed

1. Active listening
2. Effective questioning
3. Conflict resolution