Effective Communication

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Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. When we communicate effectively, both the sender and receiver feel satisfied.
For communication to be effective, it must be clear, correct, complete, concise, and compassionate. We consider these to be the 5 C’s of communication, though they may vary depending on who you’re asking. 
Learning Objectives

1. Manage employees and build teams
2. Grow your organization more rapidly and retain employees
3. Benefit from enhanced creativity and innovation
4. Build strong relationships and attract more opportunities for you or your organization

Content Delivery Method

Physical, Virtual, or Hybrid Classroom

HRD Corp Certified Course


Duration and Language

1 Day; available in English and Bahasa Malaysia

Target Audience

Suitable for middle and senior-level employees

Key Skillset Addressed

Strategic Communication Planning, Cross-Functional Collaboration, Feedback and Growth Mindset, Crisis Communication Strategies, Negotiation and Conflict Resolution