Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. When we communicate effectively, both the sender and receiver feel satisfied.
For communication to be effective, it must be clear, correct, complete, concise, and compassionate. We consider these to be the 5 C’s of communication, though they may vary depending on who you’re asking.
1. Manage employees and build teams
2. Grow your organization more rapidly and retain employees
3. Benefit from enhanced creativity and innovation
4. Build strong relationships and attract more opportunities for you or your organization
Content Delivery Method
Physical, Virtual, or Hybrid Classroom
HRD Corp Certified Course
Duration and Language
1 Day; available in English and Bahasa Malaysia
Suitable for middle and senior-level employees
Key Skillset Addressed
Strategic Communication Planning, Cross-Functional Collaboration, Feedback and Growth Mindset, Crisis Communication Strategies, Negotiation and Conflict Resolution
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