Effective Crisis Management

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Before a crisis strikes, business owners should think about how a disaster would impact employees, customers, suppliers, the general public and their company's value. This workshop is designed to prepare businesses to manage crisis within or outside the organization while protecting the interests of all parties.

  • Identify the gaps in your existing crisis communications practices
  • Leverage on digital platforms to neutralize your crisis
  • Practice crisis communications preparedness for your brand 

Learning Objectives

1. To provide fundamental understanding in critical elements contributing towards effective crisis management while enhancing overall process and quality systems performance effectiveness

2. To provide awareness that crises can be managed and remain competitive and is the responsibility and obligation of each personnel in an organization through series of problem-solving initiatives

3. To construct an effective crisis management action plan to be implemented and part of problem-solving efforts for continual improvements efforts

Content Delivery Method

Physical. Virtual. or Hybrid Classroom

HRD Corp Certified Course


Duration and Language

1 Day; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Situational Awareness, Improvisation, Decisiveness