Effective Customers Credit Management and Collection Strategies

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Are you looking to improve your credit management and collection strategies for your business? Look no further than the Effective Customers Credit Management and Collection Strategies training program offered by Young Titans Enterprise in Malaysia. This comprehensive program is designed to help businesses of all sizes streamline their credit processes, reduce bad debt, and improve cash flow.

Our experienced trainers will provide you with practical tools and techniques to effectively manage customer credit, minimize risk, and increase collection rates. Whether you are a small business owner or a finance professional, this training program will equip you with the skills and knowledge needed to optimize your credit management practices. Request a quote today to learn more about how our training program can benefit your business.
Learning Objectives

1. Understand the importance of effective credit management and collection strategies in maintaining a healthy cash flow and minimizing bad debt. Participants will learn how to evaluate customer creditworthiness, set credit limits, and establish clear payment terms to reduce the risk of late payments and delinquent accounts.

2. Develop skills in implementing proactive collection techniques to improve cash flow and reduce outstanding receivables. Participants will learn how to communicate effectively with customers, establish payment plans, and escalate collection efforts when necessary to recover overdue payments in a timely manner.

3. Gain knowledge of best practices for monitoring and analyzing customer credit and payment trends to identify potential risks and opportunities for improvement. Participants will learn how to use key performance indicators and financial ratios to assess the effectiveness of credit management strategies and make informed decisions to optimize cash flow and minimize credit risk.

Content Delivery Method

Physical, Hybrid

HRD Corp Certified Course


Duration and Language

1 to 2 days, English

Target Audience

Suitable for all levels of employees

Key Skillset Addressed

1. Communication skills
2. Negotiation skills
3. Problem-solving skills