Excellent Communication Skills at the Workplace

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Unlock the key to successful communication in the workplace with our comprehensive training program, Excellent Communication Skills at the Workplace. Developed by UNIMAS EDU SDN BHD in Malaysia, this program is designed to enhance your ability to effectively communicate with colleagues, clients, and stakeholders. Through a combination of interactive workshops, real-life case studies, and practical exercises, participants will learn how to improve their verbal and non-verbal communication skills, handle difficult conversations, and build strong relationships in the workplace.

Equip yourself with the essential communication tools and techniques needed to excel in your professional career. Request a quote today to learn more about our Excellent Communication Skills at the Workplace training program and take the first step towards becoming a confident and effective communicator in any business setting.
Learning Objectives

1. Understand the importance of effective communication in the workplace: Participants will learn about the impact of communication on team dynamics, productivity, and overall success in the workplace. They will gain an understanding of how clear and concise communication can help prevent misunderstandings and conflicts.

2. Develop active listening skills: Participants will learn the importance of active listening in effective communication. They will practice techniques such as paraphrasing, asking clarifying questions, and providing feedback to ensure they are fully engaged in conversations and able to understand and respond appropriately.

3. Enhance verbal and non-verbal communication skills: Participants will learn how to improve both their verbal and non-verbal communication skills to convey their messages clearly and effectively. They will practice techniques such as using positive body language, tone of voice, and choosing the right words to communicate their ideas and thoughts with confidence.

Content Delivery Method

Physical, Hybrid

HRD Corp Certified Course

Yes

Duration and Language

1 to 2 days, English

Target Audience

Suitable for all levels of employees

Key Skillset Addressed

1. Active Listening
2. Clear Articulation
3. Nonverbal Communication