Food & Beverage Operations Career Program

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Elevate your career in the hospitality industry with the "Food & Beverage Operations Career Program" at DHS Hospitality Academy SDN. BHD. This HRDC-certified course offers 56 hours of in-depth training, tailored for those aspiring to excel in food and beverage management. Covering key areas such as menu planning, customer service excellence, inventory management, and food safety standards, this program ensures you gain the practical skills and knowledge needed for success in the dynamic food and beverage sector. Learn from experienced instructors who bring real-world insights and hands-on training, preparing you to manage operations effectively and deliver exceptional dining experiences. Whether you aim to advance in your current role or explore new opportunities in the food and beverage industry, DHS Hospitality Academy SDN. BHD. equips you with the expertise to thrive. Request a quote today and take the next step in your career!

Learning Objectives

1. Master Menu Planning and Development
Acquire proficiency in designing and developing menus that cater to diverse guest preferences and dietary requirements. Learn to create balanced and innovative menus that enhance guest satisfaction and drive revenue in food and beverage operations.

2. Deliver Customer Service Excellence
Develop skills in providing exceptional customer service, understanding guest expectations, and resolving issues effectively. Learn to cultivate a positive dining experience through attentive service, personalized interactions, and timely problem-solving.

3. Optimize Inventory Management and Food Safety
Gain expertise in managing inventory effectively to minimize waste and optimize costs in food and beverage operations. Learn best practices in food safety and hygiene protocols to ensure compliance with regulations and maintain high standards of cleanliness and safety.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

4-56 hours, English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Menu Planning and Development
2. Customer Service Management
3. Inventory Control and Food Safety