Food Service English

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Perfect your Food Service English with our HRDC-certified program by DHS Hospitality Academy Sdn. Bhd. Over 56 comprehensive hours, immerse yourself in language skills tailored for the hospitality industry. From menu comprehension to effective communication with guests, our expert-led training ensures you're equipped to excel in any food service setting. Whether you're a waiter, chef, or restaurant manager, mastering English in the context of food service is essential for delivering exceptional guest experiences. Join us and elevate your language proficiency to advance your career in the dynamic world of hospitality.
Learning Objectives

1. Menu Comprehension and Explanation
Gain the ability to understand and articulate menu items clearly. Learn the vocabulary and phrases necessary to describe dishes, ingredients, and preparation methods to ensure guests are well-informed and satisfied with their choices.

2. Effective Guest Communication
Develop the skills to engage with guests confidently and professionally. Learn to take orders accurately, address guest inquiries, and handle special requests or complaints in a manner that enhances the dining experience.

3. Professional Interactions with Colleagues
Improve communication skills for interacting with colleagues in a food service environment. Understand the importance of clear and concise communication in teamwork, and learn to provide and receive instructions effectively.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

16-56 hours, English

Target Audience

Suitable for all employees with at least 1 year of experience in hospitality industry

Key Skillset Addressed

1. Menu Literacy
2. Guest Engagement
3. Team Communication