Handling Grievance & Discipline Effectively at Workplace

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Looking to enhance your skills in handling grievances and discipline effectively in the workplace? Look no further than our HRDC certified training program offered by IINOSPIRE SDN BHD in Malaysia. Our comprehensive program equips participants with the necessary knowledge and strategies to effectively manage and resolve workplace conflicts, ensuring a harmonious and productive work environment.

With a focus on practical techniques and real-life case studies, our training program empowers participants to confidently address and resolve grievances and disciplinary issues in a fair and timely manner. Take the first step towards becoming a more effective HR professional by requesting a quote today to learn more about our Handling Grievance & Discipline Effectively at Workplace training program. Invest in your professional development and enhance your skills with IINOSPIRE SDN BHD.
Learning Objectives

1. Understand the importance of addressing grievances and disciplinary issues promptly and effectively in the workplace. Participants will learn the negative impact that unresolved grievances and disciplinary issues can have on employee morale, productivity, and overall work environment.

2. Develop effective communication skills for handling grievances and disciplinary actions. Participants will learn how to actively listen to employees, provide constructive feedback, and communicate expectations clearly to prevent misunderstandings and conflicts from escalating.

3. Implement fair and consistent grievance and disciplinary procedures. Participants will learn how to follow company policies and procedures, conduct thorough investigations, and apply appropriate disciplinary actions in a fair and consistent manner. They will also learn how to document all steps taken in the process to ensure transparency and accountability.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 to 2 days; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Communication skills
2. Conflict resolution
3. Emotional intelligence