Homestay Operations Program

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Elevate your homestay venture with the "Homestay Operations Program" at DHS Hospitality Academy SDN. BHD. This HRDC-certified course spans 56 hours, offering specialized training tailored to homestay hosts and managers. Delve into essential aspects such as guest experience enhancement, property management, marketing strategies, and hospitality ethics. Our expert instructors provide practical insights and industry best practices, ensuring you're equipped to provide exceptional experiences to your guests. Whether you're a seasoned homestay host or just starting out, this program equips you with the knowledge and skills to thrive in the competitive homestay market. Join DHS Hospitality Academy SDN. BHD. and take your homestay operations to new heights. Request a quote today and embark on the journey to hospitality success!
Learning Objectives

1. Enhance Guest Experience
Develop the ability to create exceptional guest experiences by understanding and anticipating guest needs. Learn techniques for providing personalized services, handling guest feedback, and ensuring a welcoming and comfortable stay for all guests.

2. Master Property Management
Gain comprehensive knowledge of property management specific to homestays. Learn how to maintain your property, manage housekeeping, handle maintenance issues efficiently, and ensure safety and compliance with regulations.

3. Implement Effective Marketing Strategies
Acquire the skills to market your homestay effectively. Learn how to create compelling listings, use social media and digital marketing tools, and develop partnerships to increase visibility and attract more guests.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

16-56 hours, English

Target Audience

Suitable for all employees with at least 2 months of experience in hospitality industry

Key Skillset Addressed

1. Guest Relations and Service Excellence
2. Efficient Property Management
3. Strategic Marketing and Promotion