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Looking to enhance your skills in hospitality reservation management? Look no further than our HRDC certified training program, Hospitality Handling Reservations Promptly. This intensive course will equip you with the knowledge and tools needed to excel in the fast-paced world of reservations and sales.

Throughout the program, participants will delve into the intricacies of reservation inquiries, group reservations, and reservation availability. From the 7-step reservation sales process to legal implications and potential reservation problems, this course covers it all in just 8 hours. Gain a competitive edge in the industry and elevate your career with our comprehensive training.

Ready to take your hospitality career to the next level? Request a quote today to learn more about our Hospitality Handling Reservations Promptly training program and start your journey towards success in the hospitality industry.
Learning Objectives

1. Understanding Reservation Inquiries
2. Managing Group Reservations
3. Navigating Reservation Availability
4. Mastering the 7-Step Reservation Sales Process
5. Addressing Legal Implications and Potential Problems

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 Day; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Efficient Reservation Handling
2. Customer Service Excellence
3. Sales and Upselling Techniques
4. Problem-Solving and Conflict Resolution
5. Legal and Compliance Knowledge
6. System and Software Proficiency