Hospitality House Keeping Operations Workshop

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The Hospitality Housekeeping Operations Workshop by ASK Management Group Sdn. Bhd. is a comprehensive training program designed to equip individuals with the skills and knowledge needed to excel in the hospitality industry. This workshop covers a range of topics including room cleaning techniques, laundry management, inventory control, and customer service. Participants will learn best practices for maintaining a clean and organized environment, maximizing efficiency, and exceeding guest expectations.

With hands-on training and expert guidance from industry professionals, this workshop is perfect for individuals looking to kickstart their career in housekeeping operations. Join us and take your hospitality career to the next level with ASK Management Group Sdn. Bhd.

Learning Objectives

1. Understand the importance of cleanliness and organization in hospitality housekeeping operations: Participants will learn the significance of maintaining a clean and organized environment in a hospitality setting, including the impact it has on guest satisfaction and overall reputation of the establishment.

2. Develop skills in effective cleaning techniques and procedures: Through hands-on training and demonstrations, participants will learn best practices for cleaning different areas of a hotel or resort, including guest rooms, common areas, and back-of-house spaces. They will also learn how to use cleaning equipment and products safely and efficiently.

3. Enhance customer service skills and communication abilities: Participants will learn how to interact with guests in a professional and courteous manner, addressing any concerns or special requests promptly and effectively. They will also learn how to work collaboratively with other staff members to ensure a seamless and enjoyable experience for guests during their stay.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

2 Days; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Cleaning techniques
2. Attention to detail
3. Time management