Enter your quote details

Looking to enhance your skills in people management and leadership? Look no further than our HRDC certified Hospitality Leadership & Management training program. Designed for first-line supervisors, this program focuses on the fundamental principles of supervision, leadership styles, motivation theories, team development, and more.

Led by industry experts, this 8-hour training program will equip you with the knowledge and skills needed to effectively manage and lead your team. From understanding people behaviors to developing action plans for the workplace, you'll walk away with practical tools to succeed in your role.

Ready to take your leadership skills to the next level? Request a quote today to learn more about our Hospitality Leadership & Management training program by DHS Hospitality Academy Sdn. Bhd. and start your journey towards becoming a successful supervisor.
Learning Objectives

1. Develop effective communication skills: Participants will learn how to communicate clearly and effectively with team members, guests, and other stakeholders in the hospitality industry. This includes learning how to give and receive feedback, resolve conflicts, and provide direction and guidance to team members.

2. Enhance leadership abilities: Participants will gain a deeper understanding of what it means to be a leader in the hospitality industry and how to inspire and motivate team members to achieve organizational goals. This includes learning about different leadership styles, how to build and lead high-performing teams, and how to make strategic decisions that benefit the organization.

3. Improve problem-solving and decision-making skills: Participants will learn how to identify and analyze problems in the hospitality industry, develop creative solutions, and make informed decisions that positively impact the organization. This includes learning how to prioritize tasks, manage resources effectively, and adapt to changing circumstances in a fast-paced and dynamic industry.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 Day; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Communication
2. Problem-solving
3. Team-building