Hospitality Middle Management Program

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Advance your career in the hospitality industry with the "Hospitality Middle Management Program" at DHS Hospitality Academy SDN. BHD. This HRDC-certified course offers 56 hours of specialized training designed for aspiring and current middle managers. Dive into advanced topics such as strategic planning, team leadership, financial management, and guest relations. Our expert instructors, with extensive industry experience, will guide you through practical exercises and real-world scenarios, providing the skills and confidence needed to excel in mid-level management roles. Whether you're looking to enhance your current skill set or prepare for greater responsibilities, this program equips you with the knowledge and tools to thrive in the dynamic hospitality environment. Join DHS Hospitality Academy SDN. BHD. and take a significant step towards becoming a successful hospitality middle manager.
Learning Objectives

1. Master Strategic Planning
Develop proficiency in strategic planning processes specific to the hospitality industry. Learn how to analyze market trends, set organizational goals, and formulate strategies that align with business objectives and enhance competitiveness.

2. Enhance Leadership and Team Management
Acquire advanced leadership skills to effectively manage teams in hospitality settings. Learn techniques for motivating and inspiring team members, fostering collaboration, and resolving conflicts to optimize team performance and productivity.

3. Refine Financial Management Skills
Gain expertise in financial management practices tailored for hospitality operations. Learn to interpret financial statements, manage budgets effectively, and make informed decisions to maximize profitability while maintaining financial stability.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

56 hours, English

Target Audience

Suitable for all employees with at least 1 year of experience in the hospitality industry

Key Skillset Addressed

1. Strategic Thinking and Decision-Making
2. Effective Leadership
3. Financial Acumen