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Looking to enhance your skills in managing work and boosting productivity within your team? Look no further than our HRDC certified training program on Hospitality Supervision and Managing Work. This program is designed to equip managers and supervisors with the necessary tools to effectively manage their subordinates and improve work productivity through job redesignation.

Covering essential topics such as time management, job assignments, work schedules, job design, productivity, and quality control, this 8-hour program will provide you with the knowledge and skills needed to put the right person in the right job and optimize work methods. Elevate your supervisory skills and take your team's performance to the next level with our comprehensive training program.

Ready to take the next step in your career? Request a quote today to learn more about our Hospitality Supervision and Managing Work training program and unlock your potential as a leader in the hospitality industry.
Learning Objectives

1. Understand the role of a hospitality supervisor in managing work: Participants will learn the responsibilities and duties of a hospitality supervisor, including overseeing staff, managing schedules, and ensuring quality service delivery. They will also understand the importance of effective communication, conflict resolution, and team building in maintaining a positive work environment.

2. Develop effective leadership skills: Participants will learn how to motivate and inspire their team members, set clear expectations, and provide constructive feedback. They will also learn how to delegate tasks, manage time efficiently, and prioritize responsibilities to ensure smooth operations and maximize productivity.

3. Implement best practices in hospitality management: Participants will gain knowledge of industry standards, regulations, and guidelines for managing a hospitality business. They will learn how to handle customer complaints, address service issues, and maintain high standards of cleanliness and safety. Additionally, they will learn how to analyze financial reports, monitor performance metrics, and make data-driven decisions to improve overall business performance.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 Day; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Leadership
2. Communication
3. Problem-solving