Hotel Restaurant Career Program

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Advance your career in the hospitality industry with the "Hotel Restaurant Career Program" at DHS Hospitality Academy SDN. BHD. This HRDC-certified course offers 56 hours of intensive training, tailored for individuals aiming to excel in hotel restaurant management. Covering key areas such as menu planning, customer service excellence, kitchen operations, and staff management, this program equips you with the practical skills and knowledge needed for success in the hotel restaurant sector. Our experienced instructors provide real-world insights and hands-on training, preparing you to deliver exceptional dining experiences and manage restaurant operations effectively. Whether you are looking to enhance your current skills or explore new opportunities in the hospitality industry, DHS Hospitality Academy SDN. BHD. provides the foundation for a successful career in hotel restaurant management. Join us and take the next step towards your future. Request a quote today!
Learning Objectives

1. Develop Comprehensive Menu Planning Skills
Learn to create diverse and appealing menus that meet customer preferences and dietary needs. Understand the principles of menu design, pricing strategies, and ingredient sourcing to optimize both customer satisfaction and profitability.

2. Enhance Customer Service Excellence
Master the art of delivering outstanding customer service in a hotel restaurant setting. Gain techniques for effectively handling guest inquiries and complaints, ensuring a memorable dining experience that encourages repeat business and positive reviews.

3. Master Kitchen and Staff Management
Acquire the skills necessary to manage kitchen operations and staff effectively. Understand the essentials of workflow optimization, staff scheduling, and team leadership to ensure smooth and efficient restaurant operations.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

4-56 hours, English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Advanced Menu Planning
2. Superior Customer Service Skills
3. Effective Kitchen and Staff Management