Inter-Personal Communication Skills

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Improve your inter-personal communication skills with the comprehensive training program offered by Rimba Learning Sdn. Bhd. Our expert trainers will guide you through various techniques and strategies to enhance your communication abilities, whether in the workplace or in personal relationships. Learn how to effectively convey your ideas, listen actively, and build strong connections with others.

This program covers a wide range of topics including verbal and non-verbal communication, conflict resolution, and emotional intelligence. By mastering these skills, you will be able to communicate more effectively, build better relationships, and achieve greater success in both your personal and professional life. Don't miss this opportunity to take your communication skills to the next level with Rimba Learning Sdn. Bhd. Enroll now and start your journey towards becoming a more confident and effective communicator.
Learning Objectives

1. Develop active listening skills to better understand and respond to the needs and concerns of others. This includes maintaining eye contact, asking clarifying questions, and providing verbal and nonverbal cues to show engagement and empathy.

2. Enhance verbal communication skills by practicing clear and concise articulation, using appropriate tone and language for different situations, and being mindful of body language and facial expressions to convey messages effectively.

3. Improve conflict resolution skills by learning how to manage emotions, communicate assertively yet respectfully, and find mutually beneficial solutions through active listening, empathy, and negotiation techniques. This will help build stronger relationships and resolve conflicts in a constructive manner.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

2 Days; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Active listening
2. Empathy
3. Conflict resolution