Leisure Park Operations Program

Enter your quote details

Embark on an exciting journey into Leisure Park Operations with our HRDC-certified program by DHS Hospitality Academy Sdn. Bhd. Over 56 immersive hours, discover the intricacies of managing leisure parks, from safety protocols to guest satisfaction strategies. Led by industry experts, this comprehensive training equips you with the skills and knowledge needed to excel in the dynamic leisure industry. Whether you dream of overseeing amusement parks, water parks, or recreational centers, this program offers a blend of theory and hands-on experience to prepare you for success. Join us and become a leader in creating unforgettable leisure experiences for visitors of all ages.
Learning Objectives

1. Master Safety and Risk Management Protocols
Participants will learn to implement comprehensive safety and risk management strategies essential for operating leisure parks. This includes understanding regulatory requirements, conducting safety inspections, and developing emergency response plans to ensure the well-being of guests and staff.

2. Enhance Guest Satisfaction and Experience
The course will cover effective strategies for improving guest satisfaction through excellent customer service, engaging activities, and well-maintained facilities. Attendees will learn to design and implement programs that cater to diverse visitor needs and preferences, creating memorable experiences.

3. Develop Operational Management Skills
Attendees will gain insights into the operational aspects of running leisure parks, such as staff management, budget planning, and marketing strategies. This will equip them with the ability to oversee daily operations efficiently and drive the park’s success.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

4-56 hours, English

Target Audience

Suitable for all employees with at least 1 year of experience in hospitality industry

Key Skillset Addressed

1. Safety and Risk Management
2. Customer Service and Guest Experience
3. Operational Efficiency