Communication Through the Generation Gap

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As the work environment evolves with a myriad of perspectives and experiences, it becomes necessary for organizations to adapt to generational differences or it may result in a cultural chaos. This course is designed to inculcate better communication in a multi-generational workplace while leveraging differences to build stronger work relationships.

- Create a more diverse and inclusive workplace                                                 
- Overcome conflict due to generational differences in the workplace                                  - Leverage the multi-generational team’s strength for optimal performance

Learning Objectives

1. Learn to recognize other people's personality types and preferences
2. How to effectively utilize your tone of speech
3. Master the use body language appropriately
4. Learn to listen actively and effectively
5. Become a more effective communicator through practical tools

Content Delivery Method

Physical, Virtual, or Hybrid Classroom

HRD Corp Certified Course


Duration and Language

1 Day; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Effective Communication & Emotional Intelligence