The Managing IT Vendors & Outsourcing Certificate course by the Global Institute for Information Technology Management prepares IT and non-IT managers, as well as service providers, for effective sourcing of digital initiatives. This course covers strategic, tactical, and operational considerations in IT sourcing.
Participants will learn to identify organizational skills and address sourcing requirements, beyond the traditional choices of in-sourcing or outsourcing. Selection of service providers, such as onshore, near shore, or offshore, will be explored. Emphasis will be placed on establishing relationship and governance processes to manage outsourcing effectively and mitigate organizational impact. Legal counsel during contract negotiations is emphasized.
With staffing/sourcing as a significant portion of IT budgets, the course addresses the decline of internal IT staff and domestic outsourcing in favor of offshore staffing and outsourcing. The impact of emerging technologies like robotics process automation, AI, blockchain, and SMAC on outsourcing is also discussed.
Participants will gain insights into innovative strategies, global arbitrage, aligning sourcing with IT-business strategies, reinventing RFPs and contracts, and understanding the transformative effects of emerging technologies on clients, service providers, and vendors.