Managing IT Vendors & Outsourcing Certificate

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The Managing IT Vendors & Outsourcing Certificate course by the Global Institute for Information Technology Management prepares IT and non-IT managers, as well as service providers, for effective sourcing of digital initiatives. This course covers strategic, tactical, and operational considerations in IT sourcing.
Participants will learn to identify organizational skills and address sourcing requirements, beyond the traditional choices of in-sourcing or outsourcing. Selection of service providers, such as onshore, near shore, or offshore, will be explored. Emphasis will be placed on establishing relationship and governance processes to manage outsourcing effectively and mitigate organizational impact. Legal counsel during contract negotiations is emphasized.
With staffing/sourcing as a significant portion of IT budgets, the course addresses the decline of internal IT staff and domestic outsourcing in favor of offshore staffing and outsourcing. The impact of emerging technologies like robotics process automation, AI, blockchain, and SMAC on outsourcing is also discussed.
Participants will gain insights into innovative strategies, global arbitrage, aligning sourcing with IT-business strategies, reinventing RFPs and contracts, and understanding the transformative effects of emerging technologies on clients, service providers, and vendors.
Learning Objectives

1. Understand and address sourcing requirements beyond in-sourcing or outsourcing options.
2. Establish effective relationship and governance processes for managing outsourcing relationships.
3. Optimize costs and manage budgets in the context of IT sourcing decisions.
4. Recognize the impact of emerging technologies on outsourcing and adapt sourcing strategies accordingly.
5. Learn innovative sourcing strategies, align sourcing decisions with IT-business strategies, and adapt contracts.

Content Delivery Method

Physical, Virtual, Hybrid Classroom

HRD Corp Certified Course


Duration and Language

Available in English

Target Audience

Suitable for middle and senior level employees

Key Skillset Addressed

Strategic Sourcing, Vendor Management, Relationship Management, Cost Optimization, Technology Adaptation