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Join us for a one day training program on Managing Service in Food & Beverage Operations by DHS Hospitality Academy in Malaysia. This intensive course is designed to equip participants with the essential skills and knowledge needed to excel in the fast-paced and competitive F&B industry.

From customer service to inventory management, our expert trainers will guide you through best practices and industry insights to help you streamline operations and enhance customer satisfaction. Request a quote to know more.

This training program is in association with the School of Professional Executive Education Development (SPEED) by ASIA e University.

Learning Objectives

Upon completion of the course, the participants will be able to:
1. Explain the process necessary to plan an effective design for a food service operation, including the role of a planning team and market analysis; describe trends in food service design; and describe how space requirements and traffic-flow patterns affect an operation's overall layout.

2. Describe the importance of décor – specifically, color, decorations, lighting, ventilation, sound and furniture – for a successful food service operation.

3. Summarize cleaning issues for food service facilities, including exterior and interior inspections, dining area cleaning programs, and cleaning schedules and procedures.

Content Delivery Method


HRD Corp Certified Course


Duration and Language

1 Day; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Focus on planning and designing dining areas with efficient space and traffic flow.
2. Create a conducive environment with thoughtful décor choices, including color and lighting.
3. Implement regular cleaning schedules and procedures for both interior and exterior spaces.
4. Stay updated with trends in design to keep the dining space appealing.
5. Ensure proper ventilation and sound management for guest comfort.