Merchants: Negotiation And Conflict Resolution

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Merchants is a unique learning experience set in 15th-century Venice. The student plays the role of Carlo Vecchio, a young merchant whose mission is to become the greatest merchant of the age, while being mentored by Leonardo da Vinci of Machiavelli. 
Merchants is an online negotiation course based on a simulator that recreates 6 real cases of negotiation in which the student applies his or her skills to negotiate, communicate a proposal effectively and resolve conflicts.
Learning Objectives

1. Build trust and hone your skills with 6 challenging real-life negotiation cases.
2. Understand the importance of knowing the interests of the other party.
3. Develop techniques to increase your bargaining power and forge lasting and successful partnerships.
4. Discover the keys to preparing and presenting a proposal effectively.
5. Make use of tools to increase the benefits of an agreement.

Content Delivery Method

Virtual Classroom

HRD Corp Certified Course


Duration and Language

2 Days; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Negotiation, Self-confidence, Self-Control, Self-Awareness, Information Sourcing, Effective Communication, Focus, Flexibility, Conflict Resolution Impact and influence, Initiative. Innovation and Creativity, Integrity, Leadership, Results-orientation, Analytical Thinking, Planning, Organization and Coordination, Problem Solving, Stress Tolerance, Decision-Making, Customer Service.