Negotiation & Influencing Skills

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Enhance your professional capabilities with the "Negotiation & Influencing Skills" program at DHS Hospitality Academy SDN. BHD. This HRDC-certified course offers 56 hours of intensive training designed to refine your negotiation techniques and influencing abilities. Delve into the art of effective negotiation, learning strategies to achieve mutually beneficial outcomes and build strong professional relationships. Our expert instructors, with their real-world experience, will guide you through practical exercises and scenarios, ensuring you gain the confidence and skills needed to excel in any negotiation setting. Whether you are looking to improve your existing skills or acquire new ones, this program is perfect for professionals across various industries seeking to enhance their negotiation and influencing prowess. Join DHS Hospitality Academy SDN. BHD. and unlock your potential to negotiate with confidence and influence with impact.

Learning Objectives

1. Master Effective Negotiation Techniques
Learn the core principles and strategies of successful negotiation. Understand how to prepare for negotiations, set clear objectives, and develop tactics to achieve win-win outcomes that benefit all parties involved.

2. Enhance Influencing Abilities
Develop the skills to influence others effectively in various professional contexts. Learn how to build rapport, understand different perspectives, and use persuasive communication to sway opinions and drive decision-making.

3. Build Strong Professional Relationships
Acquire techniques for fostering and maintaining strong professional relationships. Understand the importance of trust, mutual respect, and collaboration in negotiations and how to use these elements to create lasting business relationships.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

56 hours, English

Target Audience

Suitable for all employees with at least 1 year of experience in the hospitality industry

Key Skillset Addressed

1. Strategic Negotiation
2. Persuasive Communication
3. Relationship Management