Positive Workplace Interaction Essentials

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Looking to enhance workplace interactions and foster a positive work environment? Look no further than our HRDC certified training program, Positive Workplace Interaction Essentials. This comprehensive program offered by WORKWISE SERVICES SDN. BHD. in Malaysia is designed to equip employees with the essential skills and knowledge needed to effectively communicate, collaborate, and build strong relationships with colleagues.

Through a combination of interactive workshops, real-life case studies, and practical exercises, participants will learn how to navigate challenging situations, resolve conflicts, and promote a culture of respect and inclusivity in the workplace. Request a quote today to discover how our Positive Workplace Interaction Essentials training program can benefit your organization and help create a harmonious and productive work environment.
Learning Objectives

1. Understand the importance of positive workplace interactions in fostering a healthy and productive work environment. Participants will learn how positive interactions can improve team morale, increase employee engagement, and enhance overall job satisfaction.

2. Develop effective communication skills to promote positive workplace interactions. Participants will learn how to actively listen, provide constructive feedback, and communicate clearly and respectfully with colleagues. They will also learn strategies for resolving conflicts and addressing issues in a professional manner.

3. Cultivate empathy and emotional intelligence to build strong relationships with colleagues. Participants will learn how to recognize and understand emotions in themselves and others, and how to respond empathetically in various workplace situations. By developing these skills, participants will be better equipped to build trust, create a supportive work culture, and collaborate effectively with their peers.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 to 2 days; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Effective Communication
2. Conflict Resolution
3. Team Collaboration