PROBLEM SOLVING AND DECISION MAKING

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We often need to make decisions relating to problems that lead to loss of productivity, quality problems, Customer complaints and reduced profitability.
This one-day training provides a systematic process for Problem Solving and Decision Making. It includes tools to understand data which result in proper decision making to resolve these problems.
Learning Objectives

Upon completion of this program, participants will be able to:
1. Define problems accurately along with the impact to the business.
2. Solve problems in a systematic way.
3. Make decisions to implement the best solutions and improve quality

Content Delivery Method

This workshop utilises a combination of briefings, group discussions and practical exercises to develop a solid understanding of the subject matter. It is an experiential learning program.
Pre-test and post-test will be used to measure effectiveness.

HRD Corp Certified Course

Yes

Duration and Language

1 day, English

Target Audience

This training is suitable for Middle Management including supervisors, superintendents, engineers and managers who are required to address and resolve problems.

Key Skillset Addressed

1. Focus on examining problems before solving them
2. Develop problem-solving skills
3. Save problem-solving time by implementing the right solution