Professional Certificate in Hotel Operations

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Looking to kickstart your career in the Hotel Industry? Look no further than the Professional Certificate in Hotel Operations, HRDC certified and managed by the Center for Hospitality. This 56-hour program is designed for individuals looking to gain practical skills in Hotel Operations without the need for high academic qualifications.

Through modules such as Principles of Hotel Operations, Front Office Operations, and Customer Service, participants will gain a comprehensive understanding of the various departments within a hotel and their importance. Upon completion, students will be equipped with the knowledge and skills needed to excel in roles within the hospitality industry. Ready to take the next step? Request a quote today to learn more about this competency-based training program and start your journey towards a successful career in the Hotel Industry.
Learning Objectives

Understanding Hotel Departments:
1. Gain comprehensive knowledge about the various departments within a hotel, including their functions and interrelationships.

2. Departmental Importance and Roles:
Understand the importance of each hotel department and the specific roles they play in the overall hotel operations to ensure smooth functioning and high service standards.

3. Operational Competency:
Develop practical skills in key hotel operation areas such as front office, housekeeping, food and beverage services, and customer service to enhance employability in the hospitality industry.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course

Yes

Duration and Language

56 hours, English

Target Audience

Suitable for all employees with at least 2 months of working experience in the hotel or budget hotel operations.

Key Skillset Addressed

1. Operational Skills
2. Customer Service Excellence
3. Department Coordination