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Are you ready to take your leadership skills to the next level? Our HRDC certified Quality Leadership and Management training program is designed to equip participants with the tools and strategies needed to excel in their managerial roles. By the end of this program, you will have a comprehensive understanding of your responsibilities as a leader, the skills to empower your team, and the ability to effectively plan for success.

Through engaging sessions on topics such as The New Leadership, Empowering Leadership, and Organizing for Results, you will learn how to structure and develop high-performing teams, set world-class benchmarks for personal and group performance, and take decisive actions to achieve your goals. With a focus on practical skills and real-world applications, this 8-hour training program will provide you with the knowledge and confidence to lead with excellence.

Ready to elevate your leadership game? Request a quote today to learn more about our Quality Leadership and Management training program by DHS HOSPITALITY ACADEMY SDN. BHD. and take the
Learning Objectives

1. Understand the principles of quality leadership and management: Participants will learn the key principles of quality leadership and management, including effective communication, setting clear goals, and fostering a positive work environment.

2. Develop skills in decision-making and problem-solving: Through interactive exercises and case studies, participants will enhance their ability to make informed decisions and solve complex problems in a leadership role.

3. Implement strategies for continuous improvement: Participants will learn how to identify areas for improvement within their organization, develop action plans to address these areas, and monitor progress to ensure sustained growth and success.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 Day; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Communication
2. Decision-making
3. Team building