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Are you ready to take your understanding of Quality Paradigm to the next level? Look no further than our HRDC certified training program, Quality Paradigm in the Hotel Industry. Over the course of 8 hours, participants will delve into Total Quality Management Principles, Quality Planning, Control and Improvement, Cost of Quality, and more. By the end of the program, attendees will be equipped to contribute to implementation, apply problem-solving techniques, and drive continuous improvement within their organization.

Join us at DHS Hospitality Academy Sdn. Bhd. and discover the essential role of supervisors in TQM, the power of quality teamwork, and the methodology behind effective problem-solving. Ready to elevate your skills and make a lasting impact in the hospitality industry? Request a quote today to learn more about our transformative Quality Paradigm training program.
Learning Objectives

1. Understand Total Quality Management (TQM) Principles
2. Master Quality Planning, Control, and Improvement
3. Analyze the Cost of Quality
4. Implement Effective Problem-Solving Techniques
5. Enhance Quality Teamwork and Leadership

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 Day; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Strategic Quality Planning
2. Quality Control and Assurance
3. Problem-Solving and Decision-Making
4. Cost Management
5. Leadership and Team Collaboration