Resilience and Efficiency Mastery

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Improve communication skills to handle conversations with ease and confidence in professional and personal settings. In a time of uncertainty, where expectations are low, it is important to thrive and survive. Effective communication skills can improve self-esteem, personality, and productivity, while reducing the costly impact of miscommunication. Success in one area of life often leads to neglect in others, but by integrating strategies for physical health and effective communication, individuals can accelerate the pace of achieving their goals and desires. Practice these methods until they become second nature for lasting change in yourself and others.
Learning Objectives

1. Transcend mindset with powerful success behavioural strategies
2. Embrace the power of choice, and the attitude of excellence
3. Build instant rapport to get positive results
4. Communicate effectively to gain commitment without using power, position or status
5. Listen actively to build relationship
6. Effectively and strategically use convincing body gestures and linguistics
7. To say “No” positively
8. Improve ability to ask the right questions to get better responses or information
9. Become more objective with task and results, yet focused on relationship and people
10. This workshop is about unlocking and unleashing the forces inside an individual that can help people break through any limit and create the quality of life desired and deserve.

Content Delivery Method

Physical Classroom

HRD Corp Certified Course


Duration and Language

2 Days; available in English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

Communication skills, Confidence, Adaptability, Strategy, Goal Acheivement