Root Cause Analysis using 8D & 5W

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Looking to enhance your problem-solving skills in the workplace? Look no further than our HRDC certified training program on Root Cause Analysis using 8D & 5W. This comprehensive program, offered by MALQA PLT in Malaysia, is designed to help individuals understand the fundamental principles of root cause analysis and equip them with the necessary tools to effectively identify and resolve issues within their organization.

Through a combination of theoretical knowledge and practical exercises, participants will learn how to apply the 8D and 5W methodologies to systematically investigate and address problems at their root cause. By the end of the training, attendees will have the skills and confidence to drive continuous improvement initiatives and contribute to the overall success of their company. Request a quote today to learn more about how this training program can benefit you and your team.
Learning Objectives

1. Understand the concept and importance of Root Cause Analysis (RCA) in problem-solving processes, and how it can help identify the underlying causes of issues rather than just addressing the symptoms. Participants will learn the step-by-step process of RCA using the 8D (Eight Disciplines) method, which provides a structured approach to problem-solving.

2. Learn how to use the 5W method (Who, What, When, Where, Why) as a tool to gather relevant information and data during the RCA process. Participants will be able to effectively identify the root cause of a problem by asking the right questions and analyzing the information gathered using the 5W method.

3. Develop the skills to effectively implement RCA using the 8D and 5W methods in real-life scenarios within their organizations. Participants will gain hands-on experience in applying these tools to solve complex problems, improve processes, and prevent recurrence of issues in the future.

Content Delivery Method

Physical, Virtual

HRD Corp Certified Course


Duration and Language

1 to 2 days; English

Target Audience

Suitable for employees of all levels

Key Skillset Addressed

1. Problem-solving
2. Critical thinking
3. Root cause identification