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Everybody knows that selling is an important skill, like driving, swimming and cycling. If we can learn to drive a car, swim or cycle, we can learn to sell effectively.
Great Salespeople are NOT born but trained. The myth of a natural-born salesperson is debunked daily by unassuming sales champions. There are salespeople who are extroverts as there are who are introverts. Most people know of at least 1 person who started as a reluctant salesperson, with none of the “natural” selling abilities but was trained, coached, and sold his/her way to success.
Learning Objectives

1. Understand the important of critical thinking in problem solving.
2. Breaking barrier in solving problem with 5 Step of Problem Solving
3. Using tools in finding a solution in problem solving

Content Delivery Method

Physical Classroom

HRD Corp Certified Course


Duration and Language

>2 Days; available in English and Bahasa Malaysia

Target Audience

Suitable for junior and middle-level employees

Key Skillset Addressed

Critical Thinking, Root Cause Analysis